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Customer Support

Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up window will appear. It comprises comprehensive information about all the actions that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich collection of how-to videos explaining how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step video tutorials.


If you can't find the solution you are looking for, take a peek at our extensive FAQ database, which includes questions asked by real people and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of technical support engineers available 24/7/365 and eager to help you with any question. Each trouble ticket you open will be responded to in less than one hour (the average support ticket response time being approximately twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 271201

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: